We provide expertise and support for lead acquisition and customer retention, so you can build lasting and profitable relationships with the best customers in your market.
We know that lead management is a critical component of lending economics. In order to succeed in the consumer finance industry, your company must be able to attract and retain high quality customers while also minimizing the cost of acquisition and conversion. That’s why we offer our expertise, support, and systems in helping you achieve bottom line results.
We analyze service providers, manage leads, provide state-of-the-art CRM systems, optimize websites, and much more to help you acquire high quality leads, then convert those leads into loyal customers.
With over a decade of marketing experience in the consumer finance space, we offer services to help you accomplish two main goals: acquire high quality leads and retain high quality customers.
Consumer Acquisition and Retention
We apply a robust understanding of consumer lending behavior as well as proven “best practice” and compliance structures to help you find and keep the best customers in your market.
State-of-the-art CRM Systems
We make it easy to communicate with your customers via phone, email, and text in a way that improves your customer service experience and retention rates.
We build, maintain, or optimize your website and other digital mediums to help you reach, serve, and retain customers.
Systems to Improve Costs and Conversions
With internal systems and reporting, we analyze and optimize your lead acquisition to lower your acquisition cost and improve your conversion rates.
Consumer Data Reports
We provide multi-dimensional views of customer data to help your consumer finance business make informed marketing decisions.
Lead Management Support
We maintain strong relationships with lead providers and publishers and continually analyze all service providers to ensure you’re getting the highest quality leads for the best value.
We continually collaborate internally and with clients to ensure goals are met and surpassed. We always take a long-term view in relationships and strive to build bonds founded on respect, caring, honesty, mutual support, and investment. We work together in a manner that is team-oriented, constructive, and challenging.
Visit our Careers page to learn more about opportunities to join the Concord Advice team.
collaborative perspective guides Concord Advice relationships both internally and with clients. We take a long-term view in our relationships. We strive to build bonds founded on respect, caring, honesty, mutual support, and investment. We work together in a manner that is team-oriented, constructive, and challenging.