CCG Catalyst helps banks develop strategy with end-to-end decision-making processes to guard against today’s challenges and adapt to government and regulatory changes going forward with embed risk management and governance systems into the organization.
At CCG Catalyst, we help our clients improve financial performance and make their organizations better places to work by ensuring the entire organization system is aligned with the banks’ strategy and set up to deliver on the bank’s objectives.
Information technology should improve a banks results. CCG Catalyst helps banks make sure it does. We look at IT issues strategically, in the broader context of our clients’ business. Our experts provide an objective, independent perspective to help banks realize the full potential of their IT resources, investments and assets.
CCG Catalyst has completed projects involving branch and service center networks, call centers or self-service channels. Integrating our work with research on frontline behavior and on customer loyalty, we offer an analytical approach to understanding employees’ motivations and customer interactions and needs along the customer corridor.
To create lasting improvements in efficiency and effectiveness, we help banks focus on getting four things right; the Business Strategy supported by the correct support functions; the service portfolio and service levels aligned with business needs; the optimal service delivery model; and, the right people, processes, and systems.
For banks focused on growth, one of the biggest opportunities is making sales and business development more productive. When a bank’s sales channels realize their full potential, they not only boost revenue and shares but create a high performance bank pulling together for breakthrough financial results.
CCG Catalyst helps banks improve their chances of successful M&A through an integrated, battle-tested approach that links acquisition strategy, diligence and merger integration.
